SCHOOL POLICY
Tuition can be paid online, over the phone, in the office by credit card, or checks can be left in the tuition envelope on the office door. Lessons are schedule weekly for 30min, 45min, or 60 min duration. Cancelled lessons will not be credited or refunded, although every effort for make-ups will be made to reschedule. Make-up days are intended for illness, teacher absence and inclement weather at teachers discretion. Scheduling for those days are not guaranteed, based on availability and must be discussed in advance with your instructor. Priority will be given to cancellations due to illness. There are days between semesters designated for make-up lessons that cant be made up during the semester. Piano lessons are generally a long term commitment and we understand that there may be extenuating circumstances or emergencies that may need to be handled different. Please communicate with us as soon as possible if need be.
If you will be discontinuing lessons, please notify the office in writing. No refunds will be given for unused lessons once the semester has begun.
During virtual lessons students should be online promptly at lessons time, engage in conduct and behavior appropriate for learning, in a room that is quiet and well lit. In store lessons students are expected to wash their hands upon entering the store, come ready to learn, dressed appropriately, and treat each other with respect. Warm up for lessons is permitted only in classrooms which are not in use, and not on the showroom floors.
​
If you are in need of financial assistance to help pay for lessons, please call Theresa to discuss. (301) 631-1234. There are several need and talent based scholarship programs within the Frederick Community. We don't want to see any student with a desire to learn unable to take lessons. Please reach out to us.